Hotel Management

What is Hotel Management

What is Hotel Management?

Hotel management is a glamorous and exciting career, highly popular among students today. Among the many impacts that globalization has had on countless industries across the world, the hospitality and tourism industry has probably benefited the most. Hotels are a crucial component of the hospitality industry with the most growth potential in the future, considering the huge demand for these accommodations in the present day. 

As a result, the demand for hotel management professionals, too, is enormous and continues to grow with the emergence of more hotels all over India. Jobs in Hotel Management include multiple areas of skills such as front office operation, food and beverage services, accounting and marketing. 

Eligibility Criteria (UG & PG) of Hotel Management

Hotel Management Eligibility Criteria For Certificate Course:

Candidates must have passed class 10 or class 12 from a recognized board. 

Hotel Management Eligibility Criteria  For Diploma Course:

Candidates must have passed their class 12th examination. 

Hotel Management Eligibility Criteria  For PG Diploma Course:

Candidates are eligible if they have graduated in Hotel Management from a recognized university.

Hotel Management Eligibility Criteria  For Bachelor in Hotel Management:

Students must have successfully passed in their class 12 qualifying examination from a recognized board.
Hotel Management Eligibility Criteria  For Master of Hotel Management courses:

Candidates are eligible if they have completed a Bachelor’s in Hotel Management with a minimum 50% score in the qualifying exam. 

Entrance Exams for Hotel Management 

Hotel Management can be pursued at various levels, in various modes of study. One can study Hotel Management via a Certificate Program (online/offline), Diploma/PG Diploma, Bachelor, Master, and/or Doctorate level. Hotel Management certificate courses are offered in areas of specialization like Food and Beverages, Hotel and Hospitality Management, and Front Office Operation. 

Admissions to online certificate programmes in hotel management are as simple as connecting to the website of the course provider, whereas in case of offline courses colleges accept candidates based on merit (Class 10/Class 12 scores). Diploma and PG Diploma courses in Hotel Management are offered for a 1 year and a 1-2 year duration respectively. Diploma courses are offered in 3 specializations: Hotel Management, Housekeeping, and Hotel Management and Catering Technology. PG Diploma, on the other hand, offers only Hotel Management. 

Admissions to these courses are, once again, merit-based. Class 12 merit is considered for Diploma courses, whereas graduation level is considered for PG Diploma. As a prerequisite to studying Bachelor Hotel Management (BHM), aspirants must sit for entrance exams at the national, state, university level and/or exams conducted by hotels.  Some of the most common entrance exams which grant admission to candidates in Hotel Management courses at both undergraduate and postgraduate levels are: 

I.  National Council for Hotel Management Joint Entrance Exam (NCHM JEE): Conducted by the National Testing Agency (NTA), the NCHM JEE is computer-based test conducted to offer admissions to undergraduate courses in the hospitality sector. Upon clearing this examination, students are eligible for Bachelor of Science programs in Hotel Administration and Hospitality offered jointly by Indira Gandhi National Open University (IGNOU) and the National Council for Hotel Management. 

II.   All India Management Association Undergraduate Aptitude Test Bachelor of Hotel Management (AIMA UGAT BHM): The AIMA UGAT BHM is conducted by the National Testing Agency (NTA) at the national level for aspirants seeking admission to the Hotel Management programme of study at the UG level in any of the participating institutes. 

III. Army Institute of Hotel Management and Catering Technology Written Admission Test (AIHMCT WAT): This is a national university level entrance exam conducted by AIHMCT for admissions to its Bachelor of Hotel Management course. 

Hotel Management at the PG level is offered in two courses: Master Hotel Management (MHM) and Master Tourism and Hotel Management (MTHM). 

Admissions are granted based on merit in the majority case or, sometimes, through entrance exams conducted at the national level (NCHM JEE) or by some specific hotel-run institutes. 

Required Skillset for Hotel Management

Skillsets Required for Hotel Management 

A career in Hotel Management requires one to possess various job-specific skills, which if inculcated can help boost a professional’s career trajectory. Some very important skills required for Hotel Management field of work are:

• Customer Service skills: This is essentially a make-or-break skill in the hospitality sector. Ensuring your customers have everything they need and are having a great time is essential to a successful business in an industry that depends largely on customer satisfaction.

• Cultural Awareness: In the hospitality industry, a majority of your customers as well as colleagues will be from abroad, or at least from different cultural backgrounds. Therefore, you must possess the ability to adapt to norms and attitudes vastly different from what you are familiar with.

• Communication Skills: Needless to say, excellent communication skills are very critical to this field of work. A major part of a hotel management professional’s day goes into communicating with customers, employees/employers, and colleagues.

• Ability to Multitask: The hospitality industry is often known for its hectic nature, making it difficult to work in at times. A quiet day in the office doesn’t seem to exist in this line of work, so one must strive to handle several tasks at once with the maximum possible efficiency in each. This involves learning how to manage time effectively and prioritize work.

• Language Skills: While not mandatory to the job, language skills can be a huge bonus in hospitality, because it makes you the ideal candidate to work with wider ranges of clients, thereby opening up many new opportunities for you.